Contact Us
How to reach us
We read every message. To get the fastest response, pick the right subject line below.
Report a broken stream
Include the title, the season and episode number if it is a series, and a short description of what happens when you press play. Mention your device and browser, and whether a lower quality setting works.
Report a download problem
Tell us the title, the resolution you tried and what went wrong, along with the device you used. This helps us trace whether the issue is with the file itself or with the connection.
Request a missing title
Tell us the exact title and the year. If you know the original language or the country of production, include that too, as it helps us match the right entry.
Rights and takedown requests
Please follow the process described on the DMCA page and include DMCA in your subject line.
General feedback
Ideas for features, interface problems and anything else are all welcome.
Before you write
Many issues are solved by two quick checks. First, try switching to a lower video quality in the player or the download menu; buffering and slow downloads are almost always a bandwidth limit rather than a problem with the title. Second, reload the page once, since a stream token can occasionally expire.
Response times
We aim to reply within a few working days. Rights-related notices are treated as a priority.